Telephone: 020 8581 1676    Email: info@hillingdoncommunitytrust.org.uk

  • Next deadline 3rd September 2018.

    Next deadline 3rd September 2018.

    How to apply

    More

  • How to write an evaluation report

    How to write an evaluation report

    Best practice example

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Hillingdon Community Trust is committed to protecting and respecting your privacy.
 
This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

By visiting www.hillingdoncommunitytrust.org.uk you are accepting and consenting to the practices described in this policy.
 
For the purpose of the General Data Protection Act 2018, the data controller is Hillingdon Community Trust Barra Hall, Wood End Green Road, Hayes, Middlesex UB3 2SA.
 
Hillingdon Community Trust may change this privacy policy from time to time and any changes will be posted to this page. This policy is effective from May 2018.
 
 
How we collect data
 
You may give us your name and contact information including email address and telephone number and other personal information by:
 
  •  Completing and submitting a grant application form on Hillingdon Community Trust’s website
  •  If successful with your application, the subsequent monitoring information submitted during and at the end of the funding period, that is required by the Trust.
  • From your interactions with us whether over the phone, in person, in writing or subscribing to our newsletters and updates about our activities and events
  • Contacting us through our website
  • Reporting problems with our website
  • Responding to our surveys
When you visit our site, we use third party services, currently Formstack and Salesforce Customer Relationship Management (CRM) to process the information provided by you for grant applications.
They collect certain technical information from your device including standard internet log information i.e. Internet Protocol (IP) address, browser type and version.
For the information that you provide through Formstack’s online form, Formstack declare that they do not own this data and consider it to be private and owned by the individual or business who created the form. The account and the form data can only be accessed by the person/s with the authorized user name and password login information for that account. i.e. Hillingdon Community Trust staff.
Hillingdon Community Trust is the owner (controller) of the data that you provided via the created form. Formstack state that if you have provided personal data in the completion of a form, you should contact the individual or organization that created the form, in this case Hillingdon Community Trust to access, correct or delete your personal data.
 
Information we receive from other sources
We may also receive information about you from third parties such as other grant funders or voluntary and community sector organisations and charities.
 
How we use your information
 
We use the information you give us to:
  • Create your organisational record and administer your grant application
  • Communicate with you to send newsletters and updates that you have subscribed to
  • Provide you with the services and the information about our activities and events that you have requested
  • Conduct surveys and process your response to any survey you participate in for research, evaluation and statistical purposes
  • to improve our site to ensure that content is presented in the most effective manner for you and for your computer
Sharing your information
 
We may share your information with:
  • With our trustees
  • Other grant funders, charitable and voluntary sector organisations
  • Fraud prevention and law enforcement agencies
  • Regulators and auditors
We do this to support how we use your information as described above and to comply with legal obligations with the Charity Commission and Companies House.
 
Looking after your personal information
 
We securely store all information you provide to us, using locked storage facilities for paper documents, strong passwords, firewall and anti-virus software for our computer system.
 
As the transmission of information via the internet is not completely secure, we cannot guarantee the security of your information transmitted to our site; any transmission is at your own risk.
 
Once we have received your information, we will use appropriate procedures and security features to try to prevent unauthorised access.
 
Retaining your Personal information
 
We will retain your personal information for as long as is necessary for the purposes described above. Typically we will retain your data for a minimum of ten years to fulfil our business purpose and to comply with legal and regulatory claims.
 
We may keep your data for longer where this is necessary for statistical and historical research purposes. We will ensure that all personally identifiable information is removed where technically feasible. We will maintain the security and protection of any information we hold.
 
Your rights
  • You have the right to access information held about you
    You may request access to a copy of the personal information we hold about you. We can refuse to provide information where to do so may reveal another person’s personal data or would negatively impact another person’s rights.

  • You have the right for information to be deleted. (Right to be forgotten)
    You can ask us to delete the personal information we hold about you when it is no longer required for a legitimate business need, legal or regulatory obligations or for the purposes it was collected for.

  • Amend or correct your information (Right to rectification)
    If you believe the information we hold about you is inaccurate, incorrect or incomplete please contact as soon as possible so we can update it.

  • Restrict the processing of information (Right to Restrict)
    You may ask us to restrict our processing of your data whilst we resolve any complaints you have about the way your data is used but do not want us to delete the data.

  • Request a copy of your data (Data Portability)
    Where you gave us the information directly or via the grant application you have with us and it was processed electronically, you can request the data we hold on you in a commonly used machine-readable format.
Our site may contain links to and from the websites of third party affiliates. These sites have their own privacy policies which you are advised to read. We accept no responsibility or liability for such policies.
 
Contact
 
If you have any concerns about the use of your personal data or wish to exercise your rights please contact us
Kathleen Healy
Hillingdon Community Trust
Barra Hall
Wood End Green road
Hayes Middx UB3 2SA
 
This email address is being protected from spambots. You need JavaScript enabled to view it.
020 8581 1676
 
Cookies
Like most organisations, Hillingdon Community Trust’s website uses cookies to capture information about our website users. A cookie is a small file of letters and numbers that we save to your computer or device if you agree.
Cookies allow us to recognise and count your visits, and to see how you move around our site while you are using them. This helps us to provide you with a good experience while you browse and to improve the way our sites work, for example by making sure you can find what you need.
 
Managing Cookies
If you'd prefer to restrict, block or delete cookies from Hillingdon Community Trust or any other website, you can use your browser to do this. Each browser is different, so check the 'Help' menu of your particular browser to learn how to change your cookie preferences.
If you choose to disable all cookies we cannot guarantee the performance of our website and some features may not work as expected

Hillingdon Community Trust – Complaints policy

We define a complaint as “an expression of dissatisfaction by the public, however made, about the conduct, standard of service, actions or lack of action by the Hillingdon Community Trust or its staff” and we deal with complaints through a simple three-stage procedure.

Please note that this procedure is not intended for cases where the Trust has taken a decision in a proper manner but with which you disagree, for example if your grant application has been rejected. It also doesn’t apply where you wish to complain about a Third Party, for example an organisation we have funded or an individual not employed by the Trust. We will also not respond to or pursue feedback that is deemed frivolous or vexatious.

Making a concise complaint

You can make your complaint in the way that is most convenient to you. For most complaints you can phone 020 8581 1676, or email; This email address is being protected from spambots. You need JavaScript enabled to view it., or send a letter.
If we don’t have all the information we need to deal with a complaint we will have to contact you to request it. This adds to the time taken to resolve it, so when making a complaint please be specific and explain all the relevant circumstances surrounding your complaint.

Stage one

Usually, the best people to deal with a complaint are those who you have been dealing with you internally (for example the Trust Director) – please contact them first. They will try to sort out the problem as quickly as possible – mistakes and misunderstandings can often be sorted out immediately. Once you have made your complaint you can expect a full response within 10 working days. If we can’t deal with your complaint in full within this time we will contact you to advise you of the delay and to let you know when you can expect a full response.

Stage two

If you are not happy with the outcome from stage 1, you can take the matter further. Contact the Trust marking your correspondence “Private and Confidential for the attention of the Main Grants Chair or Small Grants Chair”, as appropriate, they will then review your complaint. Again you can expect a full response within 10 working days or we will contact you to advise you of the delay and to let you know when you can expect a full response.

Stage three

If you are still unhappy after the stage two investigation, you can contact the Chair of the Trust, marking your correspondence “Private and Confidential for the attention of the Chair of the trust”.

As for the previous stages you can expect a full response within 10 working days or we will contact you to advise of the delay and to let you know when you can expect a full response.

If the stage three review doesn’t resolve your complaint and you want to take it further you should contact the Charity Commission which is the official industry regulator for all Registered Charities in England & Wales. You can find details here.
If after any stage you don’t get back to us within four weeks of our response to you we will consider that you have been satisfied with the response you have received.

Small grants up to £7,500

This is a single form designed to be easily completed even if an organization has little or no experience of applying for a grant. 
Please complete sections A-L and upload any supporting documents at section M. 
(Please note that it may take a time for your documents to upload.) 
 
Please note that when you are completing your application you will be able to return to it if you need to log out at any point but once you submit the form you cannot go back into the application. 
 
Once submitted to us a copy of your application will be emailed to you by return. 
 
If you do have any problems completing the form please contact the Trust office before you submit your application so that we can give advice. 
Giving us a call to discuss an application could save you a lot of time and effort. 
Tel: 020 8581 1676
 
 

Large grants above £7500

The Trust has extended the acceptance of two year main grant applications to December 2018.

If you intend applying for a 2 year grant please submit your stage 1 applications by the 18th June or 3rd September deadlines.

Only 1 year main grant applications will be accepted from the last 3 deadline dates

  • 5 November 2018,
  • 7 January 2019
  • 25 February 2019.
There is a two stage process for main grant applications for sums over £7,500. Most funding requests will require a Stage 1 application. 
Applications are considered by the Main Grants Sub Committee and the Board of Trustees. 
 
If your project has a reasonable chance of being funded, based on your Stage 1 submission, you will be invited to submit a Stage 2 application for a main grant which will call for much more detail about the project including detailed costings. Often at Stage 2 we specify additional information that we would need in order to be able to consider a grant. 
 
We strongly advise you to ring us to discuss your Stage 1 application before you submit it. We are always pleased to answer your queries before you complete the form and to give advice on the application procedure. Giving us a call to discuss an application could save you a lot of time and effort and help improve your chances of making a successful application.
 
When completing the forms please make sure you have read our guidelines for funding on this website and also any notes accompanying the form as these will certainly save you time. Please also feel free to ring the Hillingdon Community Trust office with any queries.
Please note when you are completing your application you will be able to return to it if you need to log out at any point but once you submit the form you cannot go back into the application. 
 
Once submitted to us a copy of your application will be emailed to you by return. 
 
 
 
When you have completed sections A-E, please read section F which sets out the information that we will need in the stage one application. Please upload a description of your project in either Microsoft Word or PDF Format with a maximum 2 sides of A4 in at least 11pt font.
 
Please note that,
If the Hillingdon Community Trust agrees to make a grant, this will be used exclusively for the purposes described in your application. 
You agree that as a necessary part of the application process, Hillingdon Community Trust will be collecting information about your organisation, including personal data.  Hillingdon Community Trust obtains such information as part of the process of assessing grants and for monitoring the use of those grants and to guard against fraud.  
From time to time the Trust will share the information with other grant providers, trusts, statutory bodies and external auditors and other suppliers.  In usual circumstances your records will be kept for 10 years.  
You agree that by completing the application declaration you give your explicit consent to Hillingdon Community Trust to use the data as outlined above.
 
 

Hillingdon Community Trust distributes around £1m, contributed by Heathrow Airport Limited, in grants to voluntary and community groups in the wards of Botwell, Pinkwell, Townfield, Heathrow Villages, Yiewsley and West Drayton. 

We are seeking new Trustees to join the current board in February next year when current terms of office come to an end. This is an exciting voluntary opportunity if you are strongly committed to positive change for local communities.

To be a Trustee you will need to be impartial, independent, and have good judgement and common sense. You must also be able to devote time to the Trust, to contribute effectively at meetings of the Board, and to accept the legal responsibilities of trusteeship. The trust is a company limited by guarantee, so in serving as a trustee you will also become a Director of the company. We would expect you to have some connection with the Trust area in the south of Hillingdon.

So that the Board reflects its area of benefit, the Trust is keen to attract Trustees from across the diverse communities that make up the population of the south of Hillingdon and also to attract more young people (although you must be over 18).

Trustees are not remunerated but we do reimburse expenses.

Download Trustee job description

Download Trustee application form

Hillingdon Community Trust is your local grant-making trust funding voluntary and community projects and activities in the Hillingdon wards of Botwell, Pinkwell, Townfield, Yiewsley, West Drayton and Heathrow Villages.

The Trust was established in 2003 and is a registered charity.  Our main funding comes from Heathrow Airport Ltd which agreed, when permission was given for the building of Terminal 5, to provide £1m a year for 15 years to benefit the local community.  The Trust was created to ensure that this sum was used effectively and to gain maximum impact for the community.  At the end of our 14th  year of operation, the Trust has approved grants of over £12m and so has made a major contribution to supporting the community. 

The Trust’s area of benefit is defined in the deed of gift as the area shown on this map. Organisations applying do not necessarily have to be based in this area but the Trust is only able to fund projects that will benefit residents of the six wards shown.

You can access the postcodes covered by the Trust area by clicking here.

Acknowledging your Grant

Information about Hillingdon Community Trust (for use in press releases etc.)

Hillingdon Community trust is an independent grant making trust. It supports projects in the six southern wards of Hillingdon; Botwell, Heathrow Villages, Pinkwell, Townfield, Yiewsley and West Drayton and currently receives all of its funding from Heathrow Airport Limited.

You should acknowledge the trust’s support and Heathrow's funding in all publicity surrounding the project, this is a condition of your grant.

The Hillingdon Community Trust and Funded by Heathrow logo, shown below, must both be included in any publicity materials produced as a result of the project. This includes signage, interpretation and information that you produce.

For posts funded by the trust

Both logos should be shown in the signature of emails and on any letters or printed materials relating to the post.

Press releases

In any press release you must:

  • indicate what the Trust is supporting and.
  • acknowledge the project as having been “supported by the Hillingdon Community Trust funded by Heathrow”.

Download Hillingdon Community Trust logo – JPG
Download Hillingdon Community Trust logo – EPS (for print)

 

Download Funded by Heathrow logo – JPG
Download Funded by Heathrow logo – EPS (for print)

Being able to evidence the impact of your project is increasingly important to funders and commissioners. Impact is how effectively your project met the outcomes you originally set out to achieve.

For some projects the outputs and outcomes are easier to measure. The completion of capital works to buildings can be evidenced by the works being signed off by an architect or surveyor and by before and photographs of the area improved. You could also tell us about the additional use that the works have enabled.

Projects that aim to improve the wellbeing of individuals or a community can be more challenging to monitor and evidence. Some tips for doing so are;

  • Plan how you will monitor and assess your project from the start and set up systems for gathering and recording information before the project starts.
  • Test the methods you propose to use e.g. ask someone to complete any questionnaires you plan to use, to ensure they are clear and unambiguous and will be easy to collect and collate. Set up your methods for collating and reporting responses at the start.
  • Measure the difference made, or journey travelled by the people or community you are working with; this is likely to involve gathering information from proposed beneficiaries at the start of your project and then at intervals after the project has started. Depending on the nature of the difference you are seeking to bring about it may be appropriate to gather follow up information part way through the project or at the end or a few months after the project finishes. You will know which will provide the most meaningful information. The key thing is to have information from beneficiaries before and after your project, so you can see the difference it has made.

Sample reports:

The following reports are good examples of well planned and managed projects:

A Rocha report - click here to view the PDF

Green Corridor report - click here to view the PDF

West London Bangladeshi Association - click here to view the PDF

Areas covered by the Trust

You can access the postcodes covered by clicking here.

Contact information

Barra Hall
Wood End Green Road
Hayes
UB3 2SA
020 8581 1676
HillingdonCommTrust
HillingdonCommTrust
HillCommTrust
info@hillingdon
communitytrust.org.uk

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