Hillingdon and Ealing Citizens' Advice Bureau kiosk
 Hillingdon’s Mayor, Cllr Brian Crowe officially launched a new information kiosk funded by the Trust. The Kiosk, linked to the award-winning CAB Adviceguide website means that shoppers in Hayes can now call in to the Hayes One Stop at any time during the week and reliable up to date information on a wide range of problems commonly brought to the CAB will be at their fingertips.
A successful pilot scheme run by Citizens Advice showed that 90% of people found the kiosks easy to use and in 70% of cases users were able to solve their problem either partially or completely.
Heather Brown, Chief Executive of HECAB, commented, ‘As the “credit crunch” deepens and people worry about the outlook for their families the need for easy access to reliable information increases. Over the last four months the CAB in Hayes has experienced a 65% increase in employment issues with queries about redundancy more than doubling and a 79% increase in advice on actual and threatened homelessness compared to a year ago.’ Now thanks to funding from Hillingdon Community Trust people in Hayes will be able to benefit from this simple yet effective technology.
Mayor, Cllr Brian Crowe pictured with Christine Little, Director of Hillingdon Community Trust.
|
